FAQ
Will my information be confidential ?
The information you share with us is protected under the Privacy Act 1993 and the Health Information Privacy Code. This means we will not discuss your case with anyone else without your written consent. Confidentiality may only be broken if there is a serious or immediate risk to your safety or the safety of others, and we are unable to reach agreement with you on a safety plan. If this occurs, we will speak with you about what information needs to be shared, who it will be shared with, and the purpose of sharing it. If you have any questions or concerns about confidentiality, please feel free to discuss them with us at any time.
What does the structure of psychology sessions look like, and how many sessions might I need?
A psychology session usually begins with an initial assessment, which is a 60–90 minute appointment focused on gaining a clear understanding of your concerns, what has been happening for you, and what you would like to achieve through therapy.
After the assessment, we will work together to develop a treatment plan outlining the most suitable therapeutic approaches for your needs and an estimate of how many sessions may be helpful. Ongoing therapy sessions typically last 50 minutes and can be scheduled weekly, fortnightly, or less frequently depending on your goals and progress. Therapy is a collaborative process, and we will review your progress regularly to ensure we are moving towards your goals.
The number of sessions you may need will vary depending on your individual situation—some people benefit from short-term therapy (around 4–6 sessions), while others may prefer longer-term support (12 or more sessions). This can be discussed and agreed on during your initial assessment.
What can I expect after the initial assessment, and what are treatment sessions like?”
After your initial assessment and once your goals are identified, sessions will support you to work towards achieving those goals. The treatment session would be 50 minutes long. There are a range of therapeutic approaches available, and you can work with your therapist to choose what feels right for you. Therapy takes time and commitment, and the relationship with your therapist is an important part of the process. A strong therapeutic relationship is built on bi-directional respect—where you feel heard, valued, and accepted, and where you also feel able to communicate openly, ask questions, and share feedback. This mutual respect helps create a safe space to build trust, explore difficulties, and make meaningful changes. In most cases, attending sessions alone is not enough, so you will be encouraged to practise skills and strategies in your daily life. To support this, we may suggest tasks or challenges to complete between sessions.